Frequently Asked Questions

Here at First Watch Window Wash, we understand that you may have questions about our window cleaning services. To help you, we have compiled a list of frequently asked questions:

1. How often should I clean my windows?

We recommend cleaning your windows at least twice a year to keep them looking their best. However, the frequency may vary depending on factors such as your location, surrounding environment, and personal preferences. If you live in a dusty area or near construction sites, you may need more frequent cleaning.

2. Do I need to be present during the window cleaning?

No, you do not need to be present during the window cleaning service (unless we are doing interior windows). We understand that you have a busy schedule, so our professional team is fully trained to carry out efficient and trustworthy service without requiring your presence. Just ensure that all windows are accessible and any necessary arrangements, such as unlocking gates or providing access codes, are made beforehand.

3. How do you clean windows effectively?

Our trained technicians use a combination of specialized tools, eco-friendly cleaning solutions, and techniques to achieve superior results. We start by manually removing large debris from the window surface, followed by a thorough wash with our spot-free water and professional-grade equipment. We pay attention to details such as frames and sills, ensuring a comprehensive clean.

4. Can you clean windows at higher levels?

Yes, we are experienced in cleaning windows at various heights. Our team is equipped with the necessary safety equipment and understands the appropriate access methods to clean high-rise. Safety is our utmost priority, and we adhere to all relevant regulations and industry standards.

5. What if my windows have hard water stains or mineral deposits?

Hard water stains and mineral deposits can be stubborn to remove. Fortunately, our team is trained to effectively tackle these issues using specialized techniques and cleaning solutions. However, please note that severe or long-term buildup may require additional treatments and may incur extra charges. Our experts will assess the situation and provide personalized recommendations.

6. Do you offer any other services besides window cleaning?

Yes! In addition to our window cleaning services, we offer a range of related services to enhance the appearance of your property. These include gutter cleaning, pressure washing, solar panel cleaning, and Christmas light installation. Our professionals are skilled in these areas and can provide top-notch service to meet your needs.

7. Is First Watch Window Wash insured?

Absolutely! We are insured up to 2 million aggregate and one million per occurrence.